Free Shipping On All Orders Over $75.00! (Tax Included In Sales Price) - Note: Orders that are extremely high in demand will take an extra one week to process. Thanks for your patience!!
Once your order has been shipped, you will receive a shipment confirmation email with a tracking number to your order. You may also come back to our website at any time and visit our "Track Order" page to find your real-time updates for your shipment. If you did not receive your tracking number or you don't have any updates on our Order Status page after 5 business days, please contact us immediately and we will locate your order.
Orders are processed within 2-3 business days. Order processing may take longer in case of sales where we receive a huge amount of orders per day. Do not be alarmed, all orders are fully insured & will be shipped out as soon as possible.
We have several fulfillment centers in North America, Europe and Asia, depending on your location your order will be shipped from one of them. We use the fastest and most reliable couriers to ship out our items (USPS, FedEx, DHL).Free International Shipping times are 2-3 weeks, most customers receive their order in 7-10 business days. We also offer Express International Shipping (2-6 Days). Orders are processed within 24-72 hours. We strive to ensure that your order arrives as soon as possible.
ESTIMATED DELIVERY TIME
Delivery times may vary significantly depending on circumstances (e.g., customs). In our experience, the estimated delivery time for different regions is as follows:
South America: 14-28 daysto Argentina, Brazil, Mexico, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Uruguay, Venezuela
Middle East & Asia: 10-18 daystoSouth Korea, Japan, Philippines, Thailand, Malaysia, India, Pakistan, Kazakhstan, Russia, Iran, Israel, Turkey, United Arab Emirates, Saudi Arabia, Hong Kong, China, Singapore, Taiwan
Oceania: 8-15 daysto Australia, New Zealand
Please allow an extra 10 working days during the busy Christmas period. We appreciate your patience.
If order take longer than 35 working days to arrive, please contact us and we will resolve the issue for you.
In the unlikely event that your order does not arrive within 35 days of dispatch, you will be entitled to a full refund for the non-received items.
During peak holiday seasons, this refund period is extended to 45 working days.