Please understand your order is processed immediately after the orders are placed. However, we ask for 3-5 business days for us to prepare and ship your item due to the high volume of orders. We have inventory storage in USA, Honk Kong and Singapore. Our worldwide free shipping generally takes around 5-12 business days from the shipment date. Time frame may vary depending on which country the package is being delivered to since it may be international shipping from our storage.
Please check with the carrier and the tracking number we have provided you in the shipping confirmation email (check junk/spam if you did not receive one) Or contact us at info@disxent.com and we will be more than happy to update you on the progress of your order and estimated delivery date.